Reference

How G Bajie Handles Your Privacy

Your account information, wallet details, and session data stay with us — not shared, not sold. This page explains exactly what we collect, how we use it, and what you can do about it, depending on your local law and eligible region.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteLive casino and slots
G Bajie How G Bajie Handles Your Privacy
REACH US ON PRIVACY

Contact Us About Your Data

If you want to know what data we hold about you, ask for a correction, or request deletion, our support team is the right first step. Reach out through any of the channels below and mention your account ID so we can locate your records quickly.

Live Chat Start a chat session from the account page. Fastest path for account-specific privacy questions — have your registered mobile number ready.
Email Support Send your data request or privacy concern to our support address. Include your account ID and the specific action you are requesting.
Help Centre The help section covers common privacy questions including how to download your account data or update your registered contact details.
HOW WE PROTECT YOUR ACCOUNT

Data Handling You Can Verify

We use SSL encryption on every page of the platform, which means your login session and any data you submit travel in an encrypted channel between your phone and our servers. Account access requires your password plus a one-time PIN sent to your registered mobile number — so even if someone has your password, they cannot get in without that second step. We review account activity for patterns that suggest unauthorised access and will lock an account and notify you if something looks off.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your consent.

Data Retention

Account data is kept while your account is active and for a period after closure as required by applicable rules. You can request deletion by contacting support.

Security Practices

SSL encryption, two-step login via OTP to your registered number, and session monitoring are all active on your account by default.

Policy Updates

When this policy changes, we update the page and note the revision date. Continued use of the platform after an update means you have seen the revised terms.

Common Privacy Questions

Below are the questions we hear most often about data, account privacy, and your rights. If yours is not here, contact support directly with your account ID.

We collect your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. Device and session data is also recorded automatically for security purposes.

No. Your wallet PIN and credentials stay inside your payment app. We only receive a transaction reference to confirm a deposit or withdrawal cleared on our end.

Yes. Contact support via live chat or email with your account ID and ask for a data access request. We will respond in line with applicable local requirements.

Send a deletion request to support with your account ID. Note that some records may be retained for a period after closure where local regulations require it.

Only with payment processors needed to clear your transaction, and with authorities where local law requires disclosure. We do not sell your data to any third party.

Access and the application of specific rights depend on your local law and eligible region. For players in Dhaka and across Bangladesh, contact support if you need region-specific clarification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.